KBI HERPETOCULTURE

** The following "terms" have been established for your protection, as well as mine.  Please   
read them prior to placing an order.  Your order shall be interpreted as understanding and
acceptance of the terms as stated. **

- Unless a specific exception is made, no animal is considered to be sold until payment is received
in full.
- Payment methods:  cash, money order,  and PayPal.   (checks MAY be considered from known
customers, but must clear before shipping;   a fee of $25 dollars will be assessed for returned
checks.  Friends are friends, but business is business)
- Upon request, and receipt of a 25%, non-refundable deposit;  I will hold an animal for up to 14
days.  I will hold orders of $1000 or more for up to 1 month; with an additional 25% payment
due by the 15th day.  If payment is not received by the required date;  the animal(s) will be
considered available  for sale, and all monies will become the property of KBI Herpetoculture.
The only time a deposit will be refunded is if I am unable to provide the animal.
- Payment plans will be considered on a case by case basis.  Specific terms will be must be agreed
upon, via  email, prior to any exchange of funds.
- Shipping will be via Delta Dash or FedEx Priority Overnight, at the purchaser's expense.
Insulated shipping boxes are standard.  Heat/cold packs will be used as appropriate.   Currently,
actual shipping costs are applied.  Please contact me for a quote before sending payment.
- Live arrival is guaranteed;  as long you are there to accept delivery on the first attempt.  When
receiving a package shipped via Delta (or FedEx, when held for pickup), you must pick up the
package within four hours - unless I am advised that this will not be possible prior to shipping.
In the unlikely event of a DOA, you must contact  me within 4 hrs and retain the animal.  Proof
may be required.
- KBI Herpetoculture is not responsible for shipper mishandling/delays beyond the guarantees
listed on this page.  
- Shipping may be postponed due to extreme temperature/weather conditions.   I may, at my
discretion, require FedEx shipments to be held for pickup or suspend overnight shipping
options in favor of Delta Dash.  This is for the health of the animal...thank you, in advance, for
your understanding.

*OTHER*
- Unless otherwise noted, any animals for sale are captive bred and feeding on f/t rodents.
- All animals will be outwardly healthy, correctly sexed, and free of external parasites.
- Since I cannot control conditions after they are out of my care, I only guarantee animals for
48 hrs after receipt.  If a problem is noted within that time, contact me immediately about
returning the animal for refund/exchange/credit.  **I reserve the right of final judgement on
this matter; and may, on occasion, limit the return options.**
- Unless the return is due to a pre-existing health problem with the animal (proof may be
requested), I will NOT refund shipping costs.
- I may extend this guarantee period at my discretion, if (and only if) I am notified of your
intentions/concerns within those 48 hours.
- I will occasionally consider trades.  My trade policy is simple:   Pictures first, always.  Whoever
initiates the trade ships first.  Each person pays their own shipping.  
- I will not knowingly ship any animal that is prohibited in your area.   By placing an order with
me, you are assuming full responsibility.   Check your local laws.
- And lastly (finally!), KBI Herpetoculture is in no way responsible for any injury, illness, or
other hardship you may experience as a result of your purchase.   
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